Deleted the Outlook folder (including all OST files) and let things get re-created.Ħ. Full repair (gave me an error and used Microsoft's tool to remove all office projects and re-installed everything.)Ĥ. Outlook 2016 hangs on loading profile for over 2 minutes.ģ. I don't know why this worked, but i'm sharing it in case it helps anyone else. Neither am I sure why it still didn't work as the computer is running Windows 7 SP1 anyway.Īfter that Outlook opened immediately and would close and reopen perfectly. I am not sure why this was ticked in the first place - this was there by default. Untick the box next to 'Run this program in compatibility mode for: Windows 7 Service Pack 1'. Right click on the Outlook 2016 shortcut and select the Compatibility tab. Run Outlook.exe /resetnavpane (did not even open).Run Outlook.exe /safe (did not even open).Completely uninstall and reinstall Office 2016.Run both 'quick' and 'full' repairs of Office 2016.Add registry key to DisableHardwareAcceleration. Delete and re-create the Outlook profile. Windows 7 Pro SP1 (brand new installation) with Office 2016 (brand new installation) connecting to local Exchange 2013 server mailbox. Throughout troubleshooting, other symptoms that occurred were: Outlook would load and error immediately with 'Could not open information store'.
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